Frequently Asked Questions
Everything you need to know about your gaming gear and orders.
Are the gaming peripherals sold on Vishal Peripherals genuine?
Yes, all products including mechanical keyboards, gaming mice, and headsets are 100% authentic and sourced directly from authorized brand distributors.
What is the typical shipping timeframe for an order?
Orders are generally processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days.
Do my purchases come with a warranty?
All gaming hardware carries a standard manufacturer warranty. In case of a defect, you can visit any authorized service center of the respective brand with your invoice.
What is your return policy for gaming gear?
We offer a 7-day return policy for products that arrive damaged or are dead on arrival (DOA). The item must be in its original packaging with all accessories included.
Which payment methods do you accept?
We accept all major credit cards, debit cards, UPI, and net banking. Secure payment gateways ensure your transaction data remains protected.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email and SMS containing a tracking link and a unique tracking ID to monitor your shipment in real-time.